Active Incident

Updated a few seconds ago

My School Menus not loading menusOperational

Incident Status

Operational

Components

My School Menus

Locations

AWS


January 26, 2023 11:12AM PST
[Investigating] We're receiving reports that My School Menus is not loading menus for some organizations. We're investigating this issue now and will update as more information becomes available.

January 26, 2023 11:31AM PST
[Monitoring] This issue was found to be isolated to only a couple districts. Those districts are being synced again and should be available shortly.
My School Menu Boards items resettingDegraded Performance

Incident Status

Degraded Performance

Components

My School Menu Boards

Locations

AWS


January 24, 2023 9:04AM PST
[Investigating] We're receiving a reports that My School Menu Boards has an issue with items resetting after an unidentified amount of time. We're investigating this issue currently. An update will be posted as more information becomes available.

January 25, 2023 12:13PM PST
[Identified] We've identified the issue that is causing card items to be reset. This issue has been sent to the developers to work on a solution. We will have another update as soon as more information is available.

Health-e Meal Planner

Operational

My School Menus

Operational

My School Menu Boards

Degraded Performance

Health-e Living

Operational

API

Operational

Health-e Pro

Operational

Health-e Support

Operational

Health-e Giving

Operational

Metrics

Health-e Meal Planner - Uptime

100.00%




My School Menus - Uptime

100.00%




My School Menu Boards - Uptime

100.00%




Health-e Living - Uptime

100.00%




API - Uptime

99.33%




Health-e Meal Planner - Uptime

100.00%




My School Menus - Uptime

100.00%




My School Menu Boards - Uptime

99.99%




Health-e Living - Uptime

100.00%




API - Uptime

99.91%




Health-e Meal Planner - Uptime

100.00%




My School Menus - Uptime

100.00%




My School Menu Boards - Uptime

98.82%




Health-e Living - Uptime

100.00%




API - Uptime

99.73%




8

Incidents Last 30 Days

1

Maintenances Last 30 Days

0

Upcoming Maintenances

We continuously monitor the status of Health-e Pro and all its related services. If there are any service interruptions or maintenances, information will be available here. Need help? Please contact support via Health-e Support.

History

No incidents in the last 7 days