All Systems Operational

Updated a few seconds ago

Health-e Meal Planner

Operational

Health-e Pro Menu Planning

Operational

My School Menus

Operational

My School Menu Boards

Operational

Health-e Living

Operational

API

Operational

Health-e Pro

Operational

Health-e Support

Operational

Health-e Giving

Operational

Metrics

Health-e Meal Planner - Uptime

100.00%




Health-e Pro Menu Planning - Uptime

100.00%




My School Menus - Uptime

100.00%




My School Menu Boards - Uptime

100.00%




Health-e Living - Uptime

100.00%




API - Uptime

100.00%




Health-e Meal Planner - Uptime

100.00%




Health-e Pro Menu Planning - Uptime

99.97%




My School Menus - Uptime

100.00%




My School Menu Boards - Uptime

100.00%




Health-e Living - Uptime

100.00%




API - Uptime

100.00%




Health-e Meal Planner - Uptime

100.00%




Health-e Pro Menu Planning - Uptime

99.96%




My School Menus - Uptime

100.00%




My School Menu Boards - Uptime

100.00%




Health-e Living - Uptime

100.00%




API - Uptime

99.99%




1

Incidents Last 30 Days

0

Maintenances Last 30 Days

0

Upcoming Maintenances

We continuously monitor the status of Health-e Pro and all its related services. If there are any service interruptions or maintenances, information will be available here. Need help? Please contact support via Health-e Support.

History (Last 7 days)

Menu Planning queues are delayedDegraded Performance

Incident Status

Degraded Performance


Components

Health-e Pro Menu Planning


Locations

AWS



June 6, 2023 9:35AM PDT
[Identified] We're receiving reports that some operations are slow to respond. This functionality has been identified as operations that run in the queues. The following may be delayed for a short time: • Search results updating with new items • System emails being generated and sent • PDF Emails being generated and sent We're working to resolve this issue as quickly as possible and will post updates here as we find out more information.

June 7, 2023 9:57AM PDT
[Monitoring] Queues are caught up and performing optimally once again. We will continue to monitor to make sure they are working as expected.

June 8, 2023 8:23AM PDT
[Resolved] No further issues have been reported and we are considering this issue resolved.
2023 Update is downService Disruption

Incident Status

Service Disruption


Components

Health-e Pro Menu Planning


Locations

AWS



April 27, 2023 8:47AM PDT
[Investigating] We're investigating the cause of the 2023 update being down. An update will be posted as soon as we have more information.

April 27, 2023 8:51AM PDT
[Monitoring] The issue has been identified and resolved. 2023 Update is back online. Thank you for your patience while we brought the service back online.

June 6, 2023 9:31AM PDT
[Resolved] No further incidents have occurred. This issue is concerned resolved.